Speed matters


file claim


Small claims and fast payments


client support service

Sit back, relax and
we’ll do the rest!

We do want You to get back on track as soon as possible! So, our mission impossible is to handle each big or small claim as fast as it could happen and we challenge ourselves each day to be better and better in handling services that Your lifestyle can easily flow after claim.

How Balcia claims works?

What to expect during claims process

File your claim

90 sec

Once You register Your claim by phone, e-mail or e-form You will get Your claim number by -mail . Just in 90 sec

Claim investigation

1-5 working days

We may need to look into the details of your loss. If so, one of our claim professionals will walk you through the process and answer your questions.

Damage assesment

1-14 working days

We will guide you with estimate and repair choices, so we can help assess your damage in the best way possible

Review estimate

1-5 working days

Once you have an estimate to repair damage, you will receive information on your settlement and next steps. Your settlement is based on your policy’s terms and coverage.


is better

follow your claim status online in seconds


to expect

when you make a claim?

If your car is damaged we’ll instruct a repairer and confirm whether you’ll be getting a courtesy car

If the car is beyond repair we’ll pay you the market value

We’ll get in touch with any other parties involved and get you back to normal as quickly as possible

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      kind’a ok